All of the hookahs shipped from fragrance-online.com are sent through international airmail, and comply with international mail regulations in regard to the sale and shipping of duty-free products World wide.\

Each hookah ordered on fragrance-online.com is sent in its own package, this ensures that the restrictions that apply to weight and value for duty free products is not surpassed. Although every product is packaged separately, they are shipped to you on the same day. This does not necessarily mean that you will receive all hookahs that you have ordered at once. It can take up to 10 days after the first hookah is received to receive a full order of more than one hookah.

We ship all our orders using priority airmail. Priority airmail takes from 10 to 21 business days, from date of shipment, for you to receive your order. Priority airmail costs $5.50 per hookah ordered.

Shipment times are from the day your ordered is shipped. Orders are shipped once they are charged.

Please remember to include your full shipping address when filling out the order form, to ensure that you receive your hookahs as fast as possible.

If for any reason you wish to return any of the hookahs ordered, please return the hookahs to us in the condition in which you received it, if you have to pay for your hookahs to be returned, please fax us a copy of your receipt from the post office. Once we receive the faxed copy of the receipt from you, we will refund the full value of the products returned, and all additional shipping charges you have paid.

To obtain more information on how you can return your hookahs, please call us on: (+1) 347-329-4459 (Monday to Friday 5.00a.m. to 17.00p.m. EST).